My NRG6.1.1 - App Store
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Publisher Description
The My NRG mobile app helps you manage your energy accounts, monthly rewards, smart‑home connections, and exclusive offers - built for our electricity and natural gas customers in the Northeast.
Features
* One login for all your NRG Home electricity and gas accounts.
* Renew your energy plans and add new services with ease.
* Monitor your monthly and yearly energy usage.
* View your monthly rewards - cash back, travel points, or donations - plus bonuses for referring friends.
* Enjoy exclusive savings on Vivint Smart Home and NRG Protects home protection plans.
* Get quick access to customer support and utility outage contacts.
* Share feedback to help improve the app
NRG is not affiliated with Google or its marketed products and services.
Version History We have enhanced the onboarding process for new retail channel customers. 6.1.1 Sep 28 We have enhanced the onboarding process for new retail channel customers. 6.1.0 Aug 31 We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022
About My NRG
The company that develops My NRG is NRG Energy, Inc.. The latest version released by its developer is 6.1.1.
To install My NRG on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-14 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the My NRG as malware if the download link is broken.
How to install My NRG on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the My NRG is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After My NRG is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 6.1.1
posted on 2026-10-14
Version History We have enhanced the onboarding process for new retail channel customers. 6.1.1 Sep 28 We have enhanced the onboarding process for new retail channel customers. 6.1.0 Aug 31 We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022
version 6.1.1
posted on 2026-10-03
Version History We have enhanced the onboarding process for new retail channel customers. 6.1.1 4d ago We have enhanced the onboarding process for new retail channel customers. 6.1.0 Aug 31 We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022
version 6.1.0
posted on 2026-09-26
Version History We have enhanced the onboarding process for new retail channel customers. 6.1.0 Aug 31 We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022 Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues. 3.5.0 05/04/2022
version 6.1.0
posted on 2026-09-05
Version History We have enhanced the onboarding process for new retail channel customers. 6.1.0 4d ago We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022 Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues. 3.5.0 05/04/2022
version 6.0.0
posted on 2026-08-28
Version History We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 Jul 20 We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022 Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues. 3.5.0 05/04/2022 Introducing Chat on your My NRG app! Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
Log into the app with the same info as your My NRG online account to view plan details, rewards (when applicable), and connect your EV and smart devices.
We are always making performance improvements and fixing bugs to give you a better experience. Send us comments by going to Support -> Feedback. 3.4.0 04/18/2022
version 6.0.0
posted on 2026-07-23
Version History We’ve enhanced the Utility Info Screen and streamlined the overall app experience. 6.0.0 2d ago We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022 Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues. 3.5.0 05/04/2022 Introducing Chat on your My NRG app! Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
Log into the app with the same info as your My NRG online account to view plan details, rewards (when applicable), and connect your EV and smart devices.
We are always making performance improvements and fixing bugs to give you a better experience. Send us comments by going to Support -> Feedback. 3.4.0 04/18/2022
version 5.9.0
posted on 2026-07-01
Version History We’ve enhanced the rewards experience and streamlined the overall app experience. 5.9.0 Apr 7 Streamlined onboarding and polished UI updates for a better overall experience. 5.8.0 Feb 24 End of year release, providing robust improvements to your app experience. Thank you for using our NRG app! 5.7.0 12/17/2025 Eligible customers can now update Travel Rewards details to ensure accurate points and miles are properly credited. 5.6.0 12/01/2025 We’ve overhauled the Usage section and introduced several UX enhancements to deliver a smoother customer experience. 5.5.0 09/29/2025 Updates to provide a smoother, user-friendly experience. 5.4.0 07/29/2025 We’ve introduced customer referral tracking and gift card status monitoring, along with other enhancements to improve the overall experience. 5.3.0 06/16/2025 We have enhanced the account registration/login creation process. 5.2.0 03/20/2025 The app now supports linking multiple NRG accounts under a single login. We've also implemented several updates to enhance the overall user experience. 5.1.0 12/17/2024 The app now allows eligible natural gas customers (select States) to easily enroll in electricity service. We’ve also made other updates to enhance the overall user experience. 5.0.0 11/05/2024 We have made security improvements and updated the user experience for our customers. 4.9.0 08/01/2024 The app now features the capability to renew fixed-rate natural gas plans in a few steps. Additionally, the process for renewing electricity plans has been refined, among other updates, to improve the overall user experience of the app. 4.8.0 06/28/2024 We have added 15 electric vehicles from popular brands that can be linked to the app.
We’ve also made other updates to enhance the app user experience. 4.7.0 03/07/2024 We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users. 4.6.0 11/01/2023 We've made some bug fixes to improve your experience.
Log in/register your NRG account and access your utility account details. 4.5.1 08/14/2023 We have upgraded the electricity and natural gas plan change experience for App users.
Also personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.5.0 07/25/2023 We have added Refer a Friend for customers to earn referrals via the My NRG App!
We have improved our dashboard and made various enhancements for you.
Log in/ register your NRG account to access your utility service details. 4.4.0 04/27/2023 Introducing the My NRG App in Dark Mode!
We have improved the user experience of our connected services section.
Log in/ register your NRG account to access your utility service details. 4.3.0 03/15/2023 We've made some changes to improve your experience.
Log in/register your NRG account and access your utility account details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.1 01/10/2023 With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App. 4.2.0 12/01/2022 Thanks for using the My NRG App!
With this release, we have enabled Electricity and Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/NRG online account to access plan details. Our Chat team is available 8 am - 8 pm EST for your support. 4.1.0 09/29/2022 August 2022:
What's New:
We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!
Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in. 4.0.0 08/16/2022 Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues. 3.5.0 05/04/2022 Introducing Chat on your My NRG app! Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
Log into the app with the same info as your My NRG online account to view plan details, rewards (when applicable), and connect your EV and smart devices.
We are always making performance improvements and fixing bugs to give you a better experience. Send us comments by going to Support -> Feedback. 3.4.0 04/18/2022 Introducing plan renewals via My NRG app! Renewing your electricity plan is now fast and easy!
With this feature, users will be notified when their electric plan is expiring and have the ability to select new plans tailored based on their current usage. Eligible users will receive a notification to begin and complete the renewal process from the plan page. Once approved, the new electric plan will be in effect on the set date. 3.3.0 02/10/2022
version 5.8.0
posted on 2026-02-24
Streamlined onboarding and polished UI updates for a better overall experience.
version 5.7.0
posted on 2025-12-17
End of year release, providing robust improvements to your app experience. Thank you for using our NRG app!
version 5.4.0
posted on 2025-07-29
Jul 29, 2025
Version 5.4.0
Updates to provide a smoother, user-friendly experience.
Disclaimer
Official App Store Link
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